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Business Process Owner Inbound- to-customer delivery

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Datum: 27-nov-2021

Plaats: Waregem, BE, 8790

Bedrijf: TVH Group


Business Process Owner Inbound- to-customer delivery 

Functie inhoud

TVH Innovatis is a multi-year programme that aims to redesign all our business processes into scalable global processes, supported by new, future-proof IT solutions.

To make TVH Innovatis a success, we have to shift our mindset and step away from our current departmental thinking, and move towards end-to-end process thinking. We have defined 8 processes that cover all the aspects of our business:

- Item-To-Product 

- Launch-To-Market 

- Procure-To-Pay 

- Order-To-Cash

- Inbound-To-Customer Delivery:
     - Inbound Logistics
    - Warehousing
    - Outbound Logistics
    - Transportation Management

Plan-To-Produce & Repair 




We are finalizing the selection and onboarding of the Global Process Owners (GPO) which are end-to-end responsible for design and delivery of 1 of the 8 processes.
We can now start the next step, which is the recruitment of the Business Process Owners (BPO)


This end-to-end process stream covers all logistics and operational activities. From pre-receiving and yard management over replenishment, slotting and warehouse management, to picking, packing, transport management and reverse logistics.

We are looking for a BPO who will cover a set of subprocesses within this end-to-end process.
If you have an in-depth understanding of (a set of) subprocesses within this end-to-end process, then the role of Business Process Owner can be the next challenge for you.



As part of the Global Process Owner organization, you support the design of the future end-to-end process template.

You are co-responsible for the TO-BE process design and drive the process documentation for the processes within your area of expertise.

You serve as primary liaison to the TVH business stakeholders to solicit input and confirm the design satisfies the requirements and is fit-for-purpose.

You co-facilitate the TO-BE process design workshops and report into the Global Process Owner on status and progress.

You participate in cross functional design meetings and synchronize plans with other interfacing processes.

You support the change enablement and adoption to bring people together and ensure buy-in for the transformation on a global and local level.



  • You have a master’s degree, academic/professional bachelor in your area of expertise or equivalent.

  • You have a deep understanding of your expertise area and TVH business specifics within this area.

  • You have the right operational experience and a hands-on mindset.

  • You are decisive, analytical, result-oriented and driven to get things done.

  • You are able to handle resistance in a calm, measured way and are willing to recalibrate the plan if necessary.

  • Given the global scope of the position, your English is excellent.

  • You are able to multitask and are a creative problem-solver.

  • You have strong organizational skills, are able to meet deadlines, and have excellent communication skills.

  • You are a team player and are able to build relationships.

  • You have 4 years of experience in your expertise area.



  • A unique opportunity to be part of a global project that will determine the future of TVH. 

  • The chance to to enlarge your network within TVH (across functions and regions) and to increase your knowledge in the following areas:

    • Business process optimization

    • Long-term strategic planning

    • Stakeholder management

    • Change management


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Neem gerust contact op via of +32 56 43 42 84.

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Banensegment: Business Process, Warehouse, Strategic Planning, BPO, Change Management, Management, Manufacturing, Strategy, Operations