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Product Owner- CRM

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Date: Oct 21, 2020

Location: Olathe KS, KS, US, 66062

Company: TVH Group / mateco GmbH

Job Summary

We are One. That’s the foundation of our company culture at TVH. We’re the worldwide leading supplier of quality replacement parts, safety equipment, and accessories for the material handling and industrial equipment industry.

We’re seeking a Product Owner-CRM to envision what needs to be built for CRM on a short and long term basis to enable the business strategy and support the IT strategy in terms of cyber-security, quality days and enterprise architecture.

Key Responsibilities

Essential Functions & Responsibilities

  • Responsible for the creation of the mission board containing priority projects, status, deadline and metrics in collaboration with the business stakeholders in order to have a clear product roadmap and ensure transparent reporting towards the squad and the business stakeholders
  • Organize Sprint Reviews and act as a knowledge hub and a proxy of the business in the squad in order to facilitate the communication between the squad (or any possible IT stakeholder) and the business.
  • Manage and prioritize the product and sprint backlog in order to build sprints according to the priorities in the mission board.
  • Manage the product refinement meetings in order to clarify to the squad the why and what behind every user story or epic.
  • Detail  the functional specifications, documentation and acceptance criteria in order to deliver a user story that meets the definition of ready and can be used by the development team
  • Assist the project leader/program manager in the functional area by providing follow-up and guidance of programming and implementation of new or modified programs or applications so as to guarantee a fluent execution of the product roadmap/project
  • Update and maintain professional knowledge and demonstrate up-to-date expertise on the company processes within the assigned functional domain in order to do profound research and recommend solutions and improvements for the benefit of the organization.
  • Work collaboratively in a team environment to achieve balanced scorecard objectives
  • Work professionally and in a positive and respectful manner with other TVH departments
  • Understand TVH’s Mission, Vision, Values, and culture
Preferred Qualifications

Education, Experience and Skills

Education:

  • Bachelor’s Degree from an accredited four year college or university in IT, Applied Economics, Business Administration or another applicable degree for performance of essential functions
     

Experience & Skills:

  • General understanding and knowledge of software development
  • Demonstrates strong business acumen; including proficient understanding of the key financial drivers and dynamics related to growth and an organization’s revenue goals
  • Demonstrates effective verbal, written, and interpersonal communication skills
  • Demonstrates proficient organizational, time management, and follow up skills
  • Demonstrates flexibility, drive, initiative and a proven ability to obtain timely and quality results
  • Demonstrates effective problem solving skills
  • Must be team oriented and possess a positive attitude
  • Demonstrates a desire and commitment to promote and share the TVH mission, vision, values, and culture
  • Ability and willingness to travel domestically and internationally up to 10%

Desirable qualifications:

  • Master in IT, Applied Economics, Business Administration or another applicable degree
  • Three years of professional experience in functional analysis or business process management 


Nearest Major Market: Olathe
Nearest Secondary Market: Kansas City

Job Segment: Information Technology, IT Architecture, CRM, Technology, Research